Contact
SpinMama customer support is available around the clock for questions about your player account, bonus offers or payments.
Email and live chat
Live chat is available in the casino. A short description of the issue and the email address registered to your account help support identify your request.
Questions about a payment or game round
For payment queries, include the date, time, amount and transaction number. For an interrupted game round, include the game name and round ID if available. You can attach screenshots of error messages.
Do not include passwords or full card details in a support message.
Time-outs and self-exclusion
Requests for temporary or permanent self-exclusion can be sent to the same email address. Independent support is available from the gambling support services.