Sign in to our casino with your email address and password. Your balance and bonuses stay in the same account on every device.
Forgot your password or new here? You can reset your password by email or register a player account.
Your browser may fill in your email address and password automatically. If it still enters your old password after you change it, replace it with your new one.
Use “Forgot password?” to receive an email with a link for setting a new password.
No email arrived? It may have gone to your spam folder or may take a few minutes to arrive. A typo or a different email address can also be the reason. If you no longer have access to your inbox, our support team can help.
Use “Register” to create your player account. You need a valid email address and your own password. Your personal details must be complete and accurate; during verification, we compare them with your documents.
Registration is available from the age of 18 and requires you to agree to our terms and conditions. Only one account is allowed per person. A forgotten password or a new smartphone is not a reason to create a second account.
Registration alone is not enough to receive a deposit bonus. The minimum deposit, wagering requirements and deadlines of the relevant promotion apply.
On Android and iPhone, you sign in with the same details you use on a computer. Your balance and bonuses are held in the same account. Switching devices does not change your bonus deadlines or wagering requirements.
Our mobile website works directly in your browser. In Chrome on Android and Safari on iPhone, you can add SpinMama to your home screen.
On shared devices, log out after playing. A private browser window does not save your session permanently. After you close it, you will need to sign in again on your next visit.
Login only works with the email address registered to your account and the correct password. An extra space or an old saved password can prevent you from signing in. Use “Forgot password?” to set a new password for your existing account.
If your browser blocks the cookies required for login or deletes them when you close it, you will need to sign in again. A private browser window also does not save the session permanently. Clearing website data logs you out but does not delete your player account.
An unstable connection, an outdated browser or a browser extension can block the window. Reloading the page or using another up-to-date browser often helps. Clearing website data also ends your session, so you will need your login details again afterwards.
If you are already logged in and only the cashier fails to load, changing your password will usually not help. Our support team can narrow down the issue using the exact error message and details about your device and browser.
Logging in opens your account. Verification checks your identity and, where required, your address or payment method. A successful login does not replace document verification.
We may request documents such as proof of identity, proof of address or evidence of the payment method used. Verification may be required when making a deposit and before a withdrawal. We do not process withdrawals until the required verification has been completed.
Our team is available via live chat and at [email protected]. For login issues, provide your registered email address, device, browser and the exact error message. A screenshot that does not contain your password or other confidential data can help us identify the issue.
If your account is locked or you no longer have access to your email inbox, our team can help. A new password does not remove an account suspension or self-exclusion. You must not bypass either by opening a second account.
Open “Log in” in the casino, enter your registered email address and password, and confirm with “Log in”.
Choose “Forgot password?” in the login window. Enter your registered email address to request a link that lets you set a new password.
The message may be in your spam folder or may be delayed. An incorrectly entered or different email address is another possible reason. If you do not have access to the registered inbox, our support team can help.
Yes. On Android, iPhone and tablet, use the same email address and password as on a computer. Your balance and bonuses remain in the same account.
No. Only one account is allowed per person. If you have forgotten your password, use the recovery function; for other account issues, our team can help.
No. Login gives you access to your account; verification checks your identity using documents. We may request documents for deposits and before withdrawals. A successful login does not replace this check.
Our support team can help via live chat or at [email protected]. Provide the email address linked to your existing account so we can identify it. You do not need to open a second account.
A private browser window or clearing cookies can end your session. Your player account remains in place; simply sign in again with your existing details.
One account for our slots, live casino and your payments. Sign in with your existing details.
