Terms and Conditions

Age and player account

Only adults aged 18 or over may participate. Only one account is allowed per person, household, IP address and device. Registration details must be complete and accurate. Login details must not be shared with anyone else.

Verification and payments

SpinMama may request proof of identity, residential address and the payment method used. Withdrawals are processed only after full verification. Payment methods must belong to the account holder; withdrawals are generally made using the method used for the deposit.

Deposited funds must be wagered at least three times before a withdrawal. Withdrawal limits depend on the account and payment method. Processing can take up to 72 hours, after which the payment provider’s transfer time is added.

Bonus offers

Each bonus has wagering requirements, deadlines and bet limits. Bonus winnings can only be withdrawn once the requirements have been met. Depending on the game, bets may count in full, in part or not at all towards wagering. If you withdraw before completing the bonus wagering requirement, the bonus and any winnings generated from it are forfeited.

Misuse and technical errors

Multiple accounts, forged documents and deliberate exploitation of technical errors are prohibited. Breaches may result in the account being suspended and bets, bonuses or winnings being cancelled. Incorrect credits may be corrected.

Questions and complaints

Questions about accounts, payments and game rounds can be sent to [email protected]. The email address registered to your account and an accurate description of the issue help support handle your request.